LCC London – Vacancies at BethWall & CanaryWall

NEW CAREER OPPORTUNITIES AT LONDON’S LARGEST CLIMBING WALL GROUP

VauxWall, HarroWall, CroyWall, RavensWall, CanaryWall & BethWall are facilities of The Lakeland Climbing Centre Limited. We are driven by our passion for climbing and the positive effects it can bring to everyone’s lives. Our London facilities set a new standard for accessible, clean and constantly evolving indoor climbing. In partnership with our customers, staff, sponsors and suppliers we have created and continue to develop friendly, efficient and safety conscious centres of excellence for bouldering that everyone can enjoy. Strong links with our site in Kendal will provide opportunities for customers and staff to continue their journey into the diverse sport of climbing in the stunning Lake District National Park.

With Lockdown 3.0 drawing slowly closer to its conclusion and the impending opening of our 7th London Centre we are expanding our East London Team. Primarily we are looking to create the starting BethWall Team in addition to one new role at CanaryWall. 

Each member of the LCC team has a primary site where they work the majority of their shifts. There may be occasional shifts at other sites as required.

Introducing BethWall:

Due to open in April just 50 metres from Bethnal Green underground station this centre will be similar in size and style to our RavensWall facility. Being part of the opening team is a great opportunity to help us grow the local climbing community. The current schedule has us ready to open for the 17th April but with the recent announcement of gyms potentially being able to reopen on 12th April we are pushing to increase our pace.

BethWall Climbing Centre
Arches 243-247
Hollybush Place
Bethnal Green
London E2 9QX

CURRENT ROLES WE ARE LOOKING FOR:

Duty Manager Vacancies*

  • 1 x Part Time Duty Manager– Primary Site – BethWall (E2 9QX)–  Minimum 15 hours per week focused around evenings and weekends
  • 1 x Part time Duty Manager– Primary Site –  BethWall (E2 9QX) – Minimum 20 hours per week focused around evenings and weekends

Team Member Vacancies

  • 1 x Part time Team Member– Primary Site – CanaryWall (E14 8AA) – Minimum 12 hours per week focused around evenings and weekends
  • 2 x Part time Team Member– Primary Site – BethWall (E2 9QX) – Minimum 20 hours per week focused around evenings and weekends
  • 1 x Part time Team Member– Primary Site – BethWall (E2 9QX) – Minimum 10 hours per week focused around evenings and weekends

*All Duty Manager applicants must be able to get to their primary site for 5.45am as they may occasionally have to work a weekday open shift.

** For the right applicant there is the potential of combining two part-time vacancies into a full-time role. Please indicate on your application form if you would like to discuss this option at interview. As part of our ongoing covid measures, the team are currently restricted to working at their primary site only. Once measures can be relaxed there is more opportunity for multisite work. 

 

THE ROLES

Duty Manager 

As part of a small multifunctional team, the role of Duty Manager is central to the effective running of the Centre. You will be responsible for the provision of a safe, fun and welcoming climbing environment. When on duty you will directly manage the day-to-day operations including the reception, café and shop with additional responsibilities including cleaning and administrative tasks. There is the potential to be involved in the instruction programme

Relevant experience is preferred but not essential for Duty Manager Roles as full training will be provided by LCC London.

Team Member

Working with the Duty Manager and on your own initiative, you are expected to provide an exceptional level of customer service in all centre operations. A significant part of this role will be instruction, including delivering inductions, private coaching and the junior programme. There is also potential to be involved in the route setting programme.

Relevant experience is preferred but not essential for Team Member roles as full training will be provided by LCC London.

 

CURRENT RATES

£10.80 per hour Duty Manager

£9.70 per hour Team Member

£7 per hour Team Member aged 16 or 17

(minimum age 16 for all current vacancies)

Rates are reviewed annually but have been frozen for 2021 due to covid.

 

WHY WORK FOR THE LAKELAND CLIMBING CENTRE LONDON?

Over the last seven years we have developed a reputation for exceptional climbing walls and excellent customer service which is the direct result of a happy, supportive and proactive team. LCC’s top priorities are its customers and staff and we want to create and maintain great places to work and climb. Free climbing, discounts with local businesses, financial support for continued professional development, flexible working hours and competitive rates of pay are the key benefits. Throughout the pandemic we have been exceptionally supportive, maintaining all our team and topping up furlough to 90%.

Timeline for applications

  • All applications deadlines:14th March at Midnight. 
  • Interview dates: 18th & 19th March @ CanaryWall 
  • BethWall positions start: 10th April (T.B.C. based on government roadmap/project timeline)
  • CanaryWall Position start: 12th April (T.B.C. the role will start as soon as we are allowed to reopen)

Interviews will be carried out in a socially distanced covid secure manner.

Next Steps:

If the above positions interest you then you can download an application pack from: https://buff.ly/2pLPhfF

Completed applications should be emailed to: katya@harrowall.co.uk

Please note we do not accept CVs. Only applications filled in as per the application pack above will be considered.

 

If you have previously applied and would like to be reconsidered please email Katya with an updated copy of your application.